We’re committed to
Superior clinical outcomes by design
Cognitive Solutions Healthcare Consulting was founded by Melissa Giampietri. Based on her 20 years of experience in health and human services, Melissa founded Cognitive Solutions to help behavioral health and integrated care organizations achieve superior clinical outcomes, lower operational costs, improve efficiency, and provide highly-coordinated, whole-person care.
Cognitive Solutions helps health and human services organizations achieve these goals by offering expertise in leveraging innovative technological and operational solutions across the continuum of care delivery.

A unique, vendor-neutral approach to aligning healthcare technology and care delivery
Cognitive Solutions offers in-depth knowledge of:
Integrated, whole-person care
Revenue cycle management
Operational best practices
Leadership and change management
Data analytics
Population health
Patient engagement technology
EHR technology
Clinical documentation & document management
Healthcare system analysis and process review
Business development strategy
Software architecture, configuration & optimization
Requirements analysis and definition
AI/Advanced Technology Procurement and Implementation
Software architecture, configuration & optimization
Business development strategy
Our knowledge, experience, and expertise make us the go-to source for behavioral health and human services operational and technology consulting services and market insights.
Deep Experience in BEHAVIORAL HEALTH & HUMAN SERVICES
Laser-focused on improving care delivery systems
Cognitive Solutions improves behavioral health and human services care delivery systems by leveraging operational and technological solutions, best practices, and innovative tools to create measurable value.

Process Improvement
We streamline operational processes with a focus on optimizing behavioral health services and EHR systems to drive efficiency and enhance care delivery across organizations.

EHR Implementations
Our team leads EHR, AI, patient engagement, population health and telehealth solution implementations, ensuring seamless integration and enabling your organization to deliver whole-person, coordinated care with best practices in mind.

Tech Strategist
We provide strategic consulting on EHRs, business intelligence, and telehealth solutions, helping organizations leverage cutting-edge technology to meet both operational and clinical goals.

BH SMEs (Behavioral Health Subject Matter Experts):
Our behavioral health experts bring industry-specific knowledge to guide discovery, system configuration, and the implementation of best practices aligned with your organization’s strategic vision.

Business Development
We partner with vendors to drive growth through go-to-market (GTM) strategies, developing best practice sales processes, and empowering sales teams with deep commercial expertise in behavioral health technology.

Listen to Melissa discuss “Whole Person Care: How Do We Get There?”
An episode of the Ambulatory Healthcare Today podcast.
Leading with Empathy and Accountability
Our Core Values in Action
At Cognitive Solutions, we are dedicated to transforming behavioral health organizations and supporting behavioral health technology vendors through strategic innovation and go-to-market excellence. We believe that lasting impact comes from aligning people, processes, and technology to deliver exceptional results. Whether optimizing operations or helping vendors position their solutions effectively, our approach is rooted in a commitment to excellence, collaboration, and ethical leadership. We are guided by the following core values that shape every partnership and project we undertake.
Commitment to People
We remain true and authentic to both our clients and ourselves, ensuring empathy and understanding in every interaction.
Integrity at Our Core
We stand by the integrity of our actions, maintaining honesty and upholding the highest ethical standards in all that we do.
Be Resourceful
We will get the job done, no matter the limitations, leveraging innovation and collaboration to overcome challenges and deliver results.
Embrace Change, Drive Progress
We adapt to changing technology and environments, staying agile and proactive in evolving situations to continuously drive progress.
Foster Enjoyment and Fulfillment
We cultivate a work environment where passion and purpose lead to both personal fulfillment and professional satisfaction, making our work meaningful and enjoyable.
Innovation with Purpose
We embrace cutting-edge solutions and technology with a focus on improving clinical outcomes and operational efficiency in behavioral health.
Accountability & Excellence
We adapt to changing technology and environments, staying agile and proactive in evolving situations to continuously drive progress.
Collaboration for Impact
We believe that the best outcomes are achieved through collaboration, both within our team and with our clients, to create meaningful, lasting change.
Sustainability in Solutions
We focus on building long-term, sustainable strategies that not only meet immediate goals but also ensure continued growth and success for the future.